Answers to all your questions about ai99

To open an account at ai99 you need an active mobile number, a valid email address and a strong password. The registration process is fully online and takes just a few minutes. Enter all details correctly, as they will be verified at a later stage.

ai99 is for people aged 21 and above only. You will need to confirm your age when creating an account. Minors are not permitted to create accounts, and this is part of our responsible gaming policy.

No, each person may operate only one ai99 account. Creating multiple accounts may result in bonus privileges being cancelled and the account being permanently closed. Our system detects duplicate accounts from the same mobile number and device.

Use the "Forgot password?" option on the login page. A verification code will be sent to your registered mobile number or email. Enter the code and set a new password. If you have trouble, contact our support team via live chat.

Yes, ai99 may verify your identity before your first withdrawal. You may be asked to provide a photo of your national ID card or passport and proof of your payment method. This is done to ensure the security of your account.

Deposits into ai99 via bKash are generally instant. Your balance is added to your ai99 account as soon as the deposit is complete. During busy periods or due to network issues, there may occasionally be a delay of a few minutes. If you have a problem, let us know via live chat.

The minimum deposit amount at ai99 is ৳300 (for each payment method). The minimum withdrawal amount is ৳500. This applies to all methods including bKash, Nagad, Rocket, Upay and bank transfer.

The standard processing time for withdrawals at ai99 is just 5 to 30 minutes. Payments are made at this speed across all mobile banking methods — Nagad, bKash, Rocket and Upay. Bank transfers may take a little longer.

ai99 does not charge any additional fees on deposits or withdrawals. However, bKash, Nagad or your bank may apply their own transaction charges. Please refer to the relevant payment provider's terms to find out about those fees.

Yes, ai99 supports both deposits and withdrawals via Rocket and Upay. You can also use bKash, Nagad and direct bank transfer. The minimum deposit of ৳300 and minimum withdrawal of ৳500 apply to all methods.

Withdrawals at ai99 are normally completed within 5 to 30 minutes. If it takes longer, first check your mobile banking app. If the problem persists, contact ai99 live chat with your transaction reference number.

ai99 allows betting on the Bangladesh Premier League (BPL) and various other cricket tournaments. Go to the cricket section, choose the match you want, select a market type (match winner, toss, total runs, etc.) and enter your bet amount. Review the odds carefully before confirming.

ai99 offers slots from world-class game providers including Pragmatic Play, PG Soft and JILI. These games use Random Number Generator (RNG) technology, which keeps every spin completely independent and unbiased. Ensuring fair play is one of ai99's priorities.

Yes, ai99 is fully mobile-friendly. You can enjoy all games — including slots, live casino, cricket betting and fishing games — from the browser on both Android and iOS devices. There is no need to download a separate app; everything is available in the browser.

At ai99's live casino, real dealers run games live from a studio. You can participate in real time via video stream. Live roulette, live blackjack and baccarat are available from leading providers such as Evolution Gaming and Ezugi.

RTP (Return to Player) is the average percentage of total bets that a game returns to players over the long term. A higher RTP means the game pays back comparatively more over a long period. However, RTP is only a long-term average — results in the short term can differ from it. Higher volatility means there is a chance of bigger wins but smaller frequent payouts are less common.

Yes, in-play or live betting is available at ai99 for major cricket tournaments including the T20 World Cup and IPL. Odds change while the match is in progress, so analyse the situation carefully. Go to the sports or cricket section to place live bets.

Open a new account and make your first deposit to receive ai99's 150% welcome bonus, up to ৳20,000. For example, depositing ৳1,000 will earn you an additional ৳1,500 in bonus funds. If a promo code applies, use it when opening your account or before your first deposit to receive the bonus.

The wagering requirement for the ai99 welcome bonus is 15 times. This means the bonus amount must be wagered 15 times before it can be withdrawn. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳15,000 in bets. This is reasonably lower compared to other sites in the industry.

The ai99 VIP program has three tiers — Bronze, Silver and Gold. Your tier rises as you play regularly and your activity increases. At the Bronze tier you can receive up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0% weekly cashback.

Yes, weekly cashback is available as part of the ai99 VIP program. Your cashback rate is determined by your VIP tier. Additional promotional offers may also appear on special occasions such as Eid or the BPL season.

ai99 bonuses can generally be used across most games including slots, live casino and sports betting. However, certain games or markets may be excluded for specific promotions. Read the terms and conditions of the relevant bonus or ask via live chat to find out the latest rules.

ai99 uses SSL encryption technology to keep all personal and financial information secure. Your data is not sold to third parties and is used only for account management purposes. See our privacy policy for more details.

ai99 places the highest importance on responsible gaming. If you feel that playing is getting out of your control, set self-imposed limits on your account (deposit limit, time limit). If needed, you can request a temporary or permanent self-exclusion via live chat or email.

Yes, you can set daily, weekly or monthly deposit limits on your own account. This is an effective way to play in a controlled manner. Decreasing or changing a limit takes effect immediately, but increasing a limit may be subject to a waiting period.

To activate self-exclusion, contact ai99 via live chat or send an email to [email protected]. Your request will be processed promptly. While self-exclusion is active, new deposits or play will not be possible. This is an important tool for responsible gaming.

Yes, the ai99 support team is available 24 hours a day, 7 days a week via live chat in Bengali. Feel free to ask about accounts, payments, games or responsible gaming. Support is also available by email: [email protected].

ai99 strictly enforces a 21+ age policy. Age is verified at the time of registration. Parents can use parental control software on their devices. If you suspect a minor is using an account, report it immediately to [email protected].